Call Center Services
(Office After Hours, Virtual Office, The Overflow)
Incoming and Outgoing calls
Sales | Enquiries | Lead Generation | Customer Feedback Surveys | Emails | Chat | Live Chat | Disruption or Emergency Crisis Response | Back Office
Business is ever changing, customer needs are ever changing, your teams will change, processes will be re-evaluated but our commitment to satisfy your customers will never change!
Office After Hours
You finish we start!
Overnight Cover | Weekend, Public Holidays. Available 24/7/365
Virtual Office
We become your office, focus on your core business.
Entrepreneurs | SME’s | Start Ups
The Overflow
Too many Calls | Messages Emails | DM’s | Chats
We are here to help and offload the pressure!
Training
Customer Service Training
We offer CS training that builds your profit margins using customer centric tools that boost satisfaction and loyalty.
Social Media Management
Manage your online presence and channels by having a communication portal that engages and interacts with your brand users to satisfy their needs and lifestyle.
Promotions, Campaigns and Surveys
Why increase your revenue by developing and implementing targeted promotions and campaigns to specific market segments.
Success can be measure and supported by data analysis post-event reports.
Data Management
Data is the new oil. Allow us to work with your teams in analyzing processing and decoding your data
We are actively collecting important highly secured information that will be helpful to you and your business.